Hardware:

Extensive experience with configuration and maintenance of both PC-based and Macintosh computer systems.

Operating Systems:

MS-DOS; MS-Windows 3.x, 9x, NT; SunOS 5.4; Linux; MacOS

Programming Languages:

BASIC, C, C++, Pascal, Perl, Java, Javascript, Visual Basic

Networking:

TCP/IP, Microsoft Networking, AppleTalk

Applications:

Adobe Pagemaker, Photoshop, Illustrator; Microsoft Word, Excel, Access; QuarkXPress; MetaCreations Painter

1/2000 - 5/2000:

National Healthcare Resources, Inc., Woodbury, NY
Help Desk Specialist

Supplied technical assistance for computer hardware difficulties for 150-person staff of customer service representatives. Reassembled and maintained computer systems. Maintained NT and Novell servers. Updated user accounts as termination and hiring altered organizational structure.

9/1999 - 1/2000:

3rd AlternativeOyster Bay, NY
Computer Technician (part-time)

Designed computer maintenance schedules for public libraries in the Nassau and Suffolk County areas and arranged proper maintenance, including vital hardware upgrades. Designed and implemented public intranets within. Assisted patrons with computer-related questions.

11/1998 - 9/1999:

Cardiff Group, Inc., New York, NY
Help Desk Technician (part-time)

Provided in-house technical assistance, trained new staff on the use of the network, assisted in transistion from MacOS AppleTalk network to Windows NT. Transferred telephone calls to their respective recipients.

5/1997 - 4/1998:

NYC Dept. of Parks & Recreation, Brooklyn, NY
Ranger (full-time)

Moderated radio transmissions, maintained Novell network, designed and updated MS Access database and front-end for incident reports using VBA and SQL. Designed intranet system for the division. Answered phones and assisted patrons with their problems.

5/1998 - Present:

Nassau Community College, Garden City, NY

Currently pursuing A.S. in Computer Science. GPA: 3.58. A member in good standing of Phi Theta Kappa honor society.